Evaluate the effectiveness of completed training to ensure that the desired results are being achieved.

Develop testing and evaluation procedures.

Use training methods that include audiovisual aids, classroom instruction, role-playing, webinars or computer equipment.

Analyze organizations, discover where training would be most useful, and design new programs to fit the need.

Provide recommendations for training program improvements.

Identify training needs based on projected production processes, changes, and other factors.

Responsible of development and organize training manuals, multimedia visual aids, and other educational materials.

Assist with on-boarding orientation sessions and arrange on-the-job training for new hires upon release from classroom training.Assist newly recruited employees for their jobs and the reinforcement training of current employees.Develop and organize training manuals, multimedia visual aids, and other educational materials.Conduct orientation sessions and arrange soft landing (on-the-job) training for new hires upon release from classroom training.Prepare newly recruited employees for their jobs and the reinforcement training of current employees.Ability to prioritize workload and work efficiently with minimal supervision.Working knowledge of computer operations including proficiency in Microsoft Office Word and Excel.Extremely professional, personable and outstanding at communicating in a positive and effective manner.

Excellent oral, written and interpersonal communication skills, demonstrate strong organizational skills.Training experience preferably includes not only product training but developmental training. 1-3 years’ experience in training, coaching, and quality assurance.Two years experience in a customer call center.We are hiring for the coolest new company on the block – GAMESTOP (powered by Atento).Ītento is looking for a Trainer to help in the development of new talent for Gamestop!

Atento call center